Keeping in touch
Every now and then we like to let you know how OOSO is connecting with people, which we do in a variety of ways.
Throughout the Covid lockdowns we continued to receive phone calls and emails from patients seeking information and reassurances, at a very difficult time for them, compounded by social distancing and complicated restrictions. The clinical team at the Churchill Hospital led by Nick Maynard quite simply ploughed on relentlessly, coping brilliantly well with all the added risks, just getting on with the job of providing life saving treatment. Obviously our OOSO ward visits had to be suspended, but thankfully like many others we added zoom to our armoury, which enabled us to have many face to face conversations as well as phone calls. So, effectively our patient contacts carried on.
However, whilst Covid restrictions have ended for most, we are still not able to visit patients on the ward - a sensible precaution given that Covid hasn't gone away and patients on the Upper GI Ward are at vulnerable stages of their recovery. Despite this, we continue to speak with 3-4 patients and their families every week, adding up to be in excess of 150 patient contacts over the year. Coupled with follow-up chats, zoom calls and email exchanges, we remain busy supporting people when they need it most.
Our newsletter circulation has grown steadily over the last 20 months by about 25%, which tells us we're doing something right. Some charities are very active with lots of volunteers but we find the low key listening approach is what most people suffering from cancer want, especially when unwell and going through treatment.
Our website continues to be a popular port of call with many hundreds of folk across the globe logging in to see what we offer. It surprises us just how many visits we receive from literally dozens of countries. Here's the latest summary of website visits from the top 10:
In the scheme of things these are small numbers, but nevertheless we're very fortunate to be able to make a difference!